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[Image generated using GenAI] Have you ever found yourself choosing an immediate reward, like a quick snack or an impulse purchase, over a more significant long-term benefit, such as improved health or financial security? If so, you’re not alone. This behavior is rooted in a psychological bias known as delay discounting—a tendency to devalue rewards […]

There’s a well-known exercise in product management called (Amazon) Working Backwards Method. As the name suggests, it’s widely used at Amazon, and may have also originated there. This exercise can help us work backwords towards our future goals. The whole point of the method is starting from the end goal / desired outcome, and working

Classes of service are a set of guidelines to categorize different work items based on their priority and risk level. The principles and method can nicely be applied to our life. In kanban, classes of service (CoS) are a set of guidelines used to categorize different work items based on their priority and risk level.

KPIs, or Key Performance Indicators, are a measurable value that helps organizations track and assess the progress towards specific goals. In this context, KPIs are often used to evaluate the success of various processes, initiatives or products. A KPI could be average revenue per user, session duration, retention rate, cost of customer acquisition, and so